Cancellation Policy:
Cancellation Window:
Users have a 7-day window from the purchase date to request a cancellation.
Cancellation Process:
To initiate a cancellation, users must submit a request by contacting our support team at info@agamtraining.com.
Cancellations will be processed within 4 business days.
Late Cancellation:
Cancellation requests received after the 7-day window may not qualify for a refund.
Refund Policy:
Refund Eligibility:
Refunds are applicable for cancellations made within the initial 7 days of the purchase date.
Refund Amount:
The full amount will be refunded for eligible cancellations.
Refund Processing Time:
Refunds will be processed within 14 working days from the date of the cancellation request.
Refund Method:
Refunds will be issued using the same payment method employed for the original purchase.
Non-refundable Items:
Customized or personalized training content is non-refundable.